Research · Report

State of AI Search: the engines disagree

By Reviewed & updated Measurement-first: figures are median share-of-model with 95% confidence intervals. How we measure.

When buyers ask AI for the best tool in a category, the answer depends on which AI they ask — and the sources behind it are mostly not the vendor's own site.

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Abstract

Buyers increasingly ask generative AI assistants which software to use, and the answer they get depends on which assistant they ask. This report measures that disagreement directly. The same buyer-prompt set is run against ChatGPT, Perplexity, Gemini, Claude and Grok, each prompt repeated at least ten times per engine because a single AI answer is a sample of one, and every vendor named is recorded. From those answers we compute each vendor's share of model — the percentage of qualifying answers that mention it — with a 95% Wilson confidence interval over the pooled mention denominator, so two vendors whose intervals overlap are reported as indistinguishable rather than ranked. We find that no single vendor leads on every engine in the categories measured, and that the sources an engine cites behind its answer are predominantly third-party pages rather than the vendor's own site. The practical consequence is that AI visibility is engine-specific and source-driven: it cannot be inferred from one screenshot, and it cannot be worked on as if all engines were one channel. Consumer applications and APIs are measured as separate streams and never summed. The underlying leaderboards are published openly under CC BY 4.0.

TL;DR. Across the categories we measure, no single vendor leads on every engine, and roughly 95% of the citations behind AI answers come from third-party pages (Otterly, State of AI Search). AI visibility is engine-specific and source-driven — it has to be measured, and worked, per engine.

The finding

We run the same buyer-prompt set against ChatGPT, Perplexity, Gemini, Claude and Grok — each prompt repeated 10+ times per engine, because a single AI answer is noise, not data. We record which vendors are named and how often, then compute each vendor's share of model: the percentage of qualifying answers that mention them, with a confidence interval.

No single vendor led on all engines. A name that dominated one engine was frequently absent from another. The "best tool" a buyer hears depends less on the product and more on which assistant they happened to ask — and on which third-party sources that assistant tends to cite.

What the leaderboards show

Measured category leaders (2026-07-01) from our AI Visibility Index — adaptive per-engine sampling across 5 engines (5-run floor; share-of-model Wilson 95% CI (pooled mention denominator), presence Wilson 95% CI). See each leaderboard for the full ranked table and per-engine spread. Every public Index category is now a live measurement — no illustrative previews.

Category leaders · 5 engines · measured 2026-07-01Updated monthly
CategoryLeaderShare of modelSoM95% CI
Incident management platformsPagerDuty25.0%23.1–27.1%
Product analytics platformsMixpanel23.2%21.4–25.1%
CRM softwareHubSpot22.3%20.6–24.1%
DatabasesPostgreSQL22.3%20.5–24.1%
CI/CD platformsGitHub Actions21.8%20.1–23.7%
API platformsKong20.3%18.6–22.1%
Vector databasesWeaviate19.1%17.6–20.8%
Feature flag platformsLaunchDarkly17.2%15.7–18.8%
AI observability toolsDatadog16.4%15.0–17.9%

Why it matters

If your visibility is strong on one engine and invisible on another, you lose shortlist spots you will never see in your analytics. The flip side: because the inputs are knowable — structured data, entity signals, and the specific third-party sources each engine pulls from — this is fixable. It just has to be measured per engine and worked per engine.

Method & honesty

Share of model = the % of qualifying answers that name a brand, measured as the adaptive per-engine sampling (at least 10 runs per buyer prompt across 5 engines: ChatGPT · Perplexity · Gemini · Claude · Grok, never below a 5-run floor), with a Wilson 95% confidence interval for share-of-model over the pooled mention denominator (presence Wilson 95% CI). Consumer apps and APIs differ (system prompts, tools, browsing) — we treat each edition as a point-in-time measurement and re-run on a cadence. We publish the date and method with every figure.

Last reviewed: July 6, 2026. We re-check figures on a monthly cadence because AI engines change continuously.

Get the full dataset

The per-category CSV/JSON datasets (CC BY 4.0) plus the methodology notes. Tell us where to send them.

No calls — we work async. Or browse it now in the Index.

Logan Adams, founder of Clear Cited

Logan Adams · Founder, Clear Cited

Writes on how AI answer engines pick what to recommend, share-of-model methodology, and reproducible AI-visibility measurement. About Clear Cited →

References & data

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